With a loyalty program, you can set up a program to reward your best customers, or to encourage them to buy certain menu items.
Loyalty programs are win-win: while your customers save, you get valuable contact and sales history information on loyalty program members that can be used for database marketing and sales analysis. When customers join a loyalty program, you can collect addresses, phone numbers, and e-mails, even from your dine-in and take-out customers.
Loyalty Program Options
SpeedLine offers you several loyalty program options:
•SpeedLine Loyalty - a free single-store loyalty program you can set up yourself using this step-by-step tutorial.
•Integration with Paytronix Systems, Inc. for powerful multi-store loyalty program functionality. Contact your SpeedLine sales representative for more information on Paytronix loyalty. If you have already signed up with Paytronix, complete step 1 and 4 of this tutorial, and also see the Set Up Paytronix Loyalty Processing topic to set up communication between SpeedLine and Paytronix, and the Integrating Paytronix Loyalty with Your Menu topic in Menu Designer Help for instructions on setting up Paytronix loyalty rewards.
•Integration with Punchh loyalty, for cardless app-based loyalty and rewards designed for multi-store operations. Contact Punchh at https://punchh.com. If you have already signed up with Punchh, complete step 1 and 4 of this tutorial, and also see the Set Up Punchh Loyalty topic to set up communication between SpeedLine and Punchh, and the Integrating Punchh Loyalty with Your Menu topic in Menu Designer Help for instructions on setting up Punchh loyalty rewards.
Set Up Loyalty with This Tutorial
This tutorial will guide you through the process of setting up a customer loyalty program. If you are using the SpeedLine Loyalty tool, complete all steps in the tutorial.
If you are using Paytronix or Punchh loyalty, complete steps 1 and 4 of this tutorial.
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Hint To enroll customers in the SpeedLine Loyalty program, staff will need the Terminal "Enroll in Loyalty Program" security privilege. (See the Customer section of Terminal Security Privilege Descriptions and View or Change Security Privileges for more information. |
After completing the Loyalty Program tutorial, you will know how to:
•Enter the settings required to set up the SpeedLine Loyalty tool.
•Set a loyalty message to print on tickets.
•Tag loyalty items in Menu Designer.
•Create loyalty rewards in Menu Designer.
The tutorial consists of four steps:
•Step 1: Enter General Loyalty Settings
•Step 2: Set Point Accumulation
•Step 3: Print a Loyalty Message on Tickets
•Step 4: Create Loyalty Rewards
See Also:
•Set Up Paytronix Loyalty Processing
•For instructions on using the loyalty feature in Terminal, see the Terminal User's Guide, available in the Store Manager Document Viewer.
•Terminal Security Privilege Descriptions
•View or Change Security Privileges
•Additional SpeedStart Tutorials 
