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Store Manager Help

1.If not already on the SpeedLine Connect Sources tab, go to Settings> System> SpeedLine Connect, icon_orderLink and then click the SpeedLine Connect Sources tab.

2.Click the Restrictions sub-tab.

3.In the Allow Ticket Requests For list, do one of the following:

If you want the source to be able to request information on only the tickets that originated from it, select Tickets From This Source.

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If you want the source to be able to request information on all tickets that have been created at your store, select All Tickets. This would normally only be selected for a trusted source such as a head office or call center.

4.If you allow voiding of tickets by the Connect source, select Allow Voiding of Tickets, and then in the Maximum Ticket Age (seconds) field, type or select a value for the maximum number of seconds after ticket creation that the ticket can be voided. A value of 10 or 15 minutes (600 or 900 seconds) is suggested, depending on how busy your store is.

5.On the Edit menu, click Save Changes.

Add a 3rd Party Connect Source SpeedStart Tutorial SpeedStart-logo_only_small

Using SpeedDine instead of a third-party source? See the Add a SpeedDine Source SpeedStart Tutorial.

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Add a Connect Source Tutorial Home

Step 1: Activate SpeedLine Connect

Step 3: Set Connect Source General Properties

You are here RightGreenArrowSmall Step 3: Set Connect Source Restrictions

Step 4: Set Connect Source Connection

Step 5: Generate or Load a Local Source Certificate

Step 6: Generate the External Source Certificate

Step 7: Set Info to Include in Store Info Response

Step 8: Set URL for Notifications of Connect Store Changes