1.If not already on the SpeedLine Connect Sources tab, go to Settings> System> SpeedLine Connect, and then click the SpeedLine Connect Sources tab.
2.Click the Restrictions sub-tab.
3.In the Allow Ticket Requests For list, do one of the following:
•If you want the source to be able to request information on only the tickets that originated from it, select Tickets From This Source.
-or-
•If you want the source to be able to request information on all tickets that have been created at your store, select All Tickets. This would normally only be selected for a trusted source such as a head office or call center.
4.If you allow voiding of tickets by the Connect source, select Allow Voiding of Tickets, and then in the Maximum Ticket Age (seconds) field, type or select a value for the maximum number of seconds after ticket creation that the ticket can be voided. A value of 10 or 15 minutes (600 or 900 seconds) is suggested, depending on how busy your store is.
5.On the Edit menu, click Save Changes.
Add a 3rd Party Connect Source SpeedStart Tutorial
Using SpeedDine instead of a third-party source? See the Add a SpeedDine Source SpeedStart Tutorial.
•Add a Connect Source Tutorial Home
•Step 1: Activate SpeedLine Connect
•Step 3: Set Connect Source General Properties
You are here Step 3: Set Connect Source Restrictions
•Step 4: Set Connect Source Connection
•Step 5: Generate or Load a Local Source Certificate
•Step 6: Generate the External Source Certificate