When the total on a ticket with an integrated card payment is increased (for example, when a customer has paid by credit card and then later decides to add a drink or dessert to the order) order-takers can edit the payment in Terminal. There are two options for handling processing of the edit: void the existing payment and re-charge for the increased amount, or add a second charge to the first. Use the procedure below to choose the option you prefer.
1.Go to the Settings> System> Card Processing 
> Miscellaneous tab.
2.Do one of the following:
•Select the Void and Re-charge option to void the original charge and authorize a new charge for the increased total.
-or-
•Select Add Second Charge to keep the existing charge and authorize a second charge for the difference.
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Note These options are not available if your credit card processor is Worldpay Express. In this case, all edited payments will be voided and recharged for the increased amount. |
3.On the Edit menu, select Save Changes.
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