Symptoms:
A coupon is available in Terminal even though the coupon requirements state it shouldn't be.
Cause:
Mixed "OR" rules in amongst the "AND" rules in the coupon Requirements tab, causing confusion.
Solution:
Redesign the grouping in the coupon Requirements tab so that "OR" rules are properly segregated from "AND" rules.
The requirements of a value meal are one Large pizza, three appetizers or salads, and three drinks:
The Requirements tab is structured as follows:
1 Large Pizza AND (3 Appetizers OR 3 Salads OR ((2 Appetizers AND Salad) OR (Appetizer AND 2 Salads))) AND 3 Drinks
The OR rules that had AND rules within them have been segregated from the other rules. If this had not been done, the AND grouping would have completely changed the coupon requirements and returned unexpected results.
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See Also:
•Change a Coupon
•About Creating Coupons